Privacy Policy

This privacy policy sets out how Lakeside Physiotherapy and Ergonomics uses and protects any information that you give when you use this website.

Lakeside Physiotherapy and Ergonomics is committed to ensuring that your privacy is protected under EU GDPR (General Data Protection Regulation) which, on 25th May 2018, replaces the UK’s Data Protection Act 1998.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition we have been registered with the Information Commissioner's Office since 2012 and our registration number is Z3030862.

What we collect

The only personal information that can be collected from you via this website is through the contact page should you wish to contact us via email. Your name and email address are required on the ‘contact form’ and if you wish you may also supply your telephone number. The information is used by us to contact you and then, regardless of whether you make a booking or not, these contact details are deleted from our hard drive.
You may request that we keep your contact details on file for future use, but if you do so these will be stored securely in paper format on the company premises. You can contact us at any time to have this paperwork shredded.

Controlling your personal information

At NO time will we sell, distribute or lease your personal information to third parties nor use it ourselves to send you promotional information during or after treatment.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By continuing to use this site you agree to a file being added. This site uses cookie to anonymously analyse web traffic and to allow users to log into the member areas.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitors needs. We only use this information for statistical analysis.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Disallow cookies

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.